Scott Gibbens

Scott Gibbens


My name is Scott Gibbens. I am the founder of Professional Cleaning Group, LLC. I’ve been in the cleaning business for the past 30 years. 

I remember getting started in 1988. I was just a kid out of high school and a family friend in the business was giving me three of her clients. I remember how nervous I felt driving to meet them. Halfway there, I was ready to turn around and go home.

I knew how to clean, I had been doing it since tenth grade. But the thought of being a business owner was intimidating. I finally made it to the buildings. They were small and it was a perfect start.

I wish that I could tell you that it was all riches and glory since then, it wasn’t. It was hard and very painful at times. There were plenty of times when I wanted to quit, but I kept going. Today I have the privilege of sharing my experience and industry knowledge with other small business owners. Thanks for checking out my blog.

Goals Vs Resolutions

Happy New Year! I hope that 2019 is an amazing year for you. This is the time of year that many people make their new years resolutions. Unfortunately, most of them do not stick. For real and lasting changes we need to set clear and written goals. It's estimated that...

Your Janitorial Closet

I've visited many facilities in my 30 years of the cleaning business, and I'm always shocked at the way some cleaning services maintain their cleaning closets. In almost every building there is a closet or room for the cleaning service to keep their supplies &...

Carpet Cleaning

We are often asked about commercial carpet cleaning, here's a quick summary of what we have learned. Carpet cleaning may be required when you take over a commercial cleaning contract. In the early stages of your business, we recommend contracting this service to a...

How Did You Know To Call Me?

I just got back from doing a cleaning estimate for a company in Camillus, NY. One of our outgoing callers had them on our calling list and contacted them last week. When we make our prospecting calls, we never know who may be shopping for a new cleaning service, but...