Scott Gibbens

Scott Gibbens


My name is Scott Gibbens. I am the founder of Professional Cleaning Group, LLC. I’ve been in the cleaning business for the past 30 years. 

I remember getting started in 1988. I was just a kid out of high school and a family friend in the business was giving me three of her clients. I remember how nervous I felt driving to meet them. Halfway there, I was ready to turn around and go home.

I knew how to clean, I had been doing it since tenth grade. But the thought of being a business owner was intimidating. I finally made it to the buildings. They were small and it was a perfect start.

I wish that I could tell you that it was all riches and glory since then, it wasn’t. It was hard and very painful at times. There were plenty of times when I wanted to quit, but I kept going. Today I have the privilege of sharing my experience and industry knowledge with other small business owners. Thanks for checking out my blog.

How Did You Know To Call Me?

I just got back from doing a cleaning estimate for a company in Camillus, NY. One of our outgoing callers had them on our calling list and contacted them last week. When we make our prospecting calls, we never know who may be shopping for a new cleaning service, but...

Growing Pains

When you are growing a cleaning business or any business for that matter, things can happen along the way that may cause you pain. It's often a minor thing or a series of minor things that can add up to embarrassing blunders with your clients. When we rolled out our...

Why The Cleaning Business?

One of the first things I cover in my programs is the need to understand why we want to start a cleaning business. In this video blog, I talk about why I am trying to help people across the country start and grow their own cleaning business. If the video does not show...